Terms and Conditions

Last Updated: 27 June 2025

1. Introduction

1.1 These Terms and Conditions (“Terms”) govern your access to and use of the website starzspin.gb.net (“Site”) and the services provided by StarzSpin (“we”, “us”, “our”).

1.2 By registering an account, depositing funds, or using any part of our services, you confirm that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our Responsible Gambling Policy.

1.3 If you do not agree with any part of these Terms, you must not use our services or website.

2. Definitions

  • Player / User / You: Any individual who registers or plays on the Site.
  • Account: Your personal gaming profile created on the Site.
  • Games: All casino games, live dealer products, and any other gaming services offered on the Site.
  • Operator: The company licensed to operate StarzSpin in the United Kingdom.
  • Bonus: Any promotional offer, including free spins, bonus credits, or other incentives.

3. Eligibility and Legal Compliance

3.1 You must be at least 18 years old and legally permitted to gamble in the United Kingdom to use our services.

3.2 It is your responsibility to ensure that gambling online is lawful in your jurisdiction before accessing the Site.

3.3 Employees of the Operator, their close relatives, affiliates, and agents are prohibited from opening accounts or participating in any Games.

4. Account Registration and Security

4.1 Only one Account per individual, household, IP address or device is permitted.

4.2 You must provide accurate, current and complete information during registration including your full name, date of birth, address, email, and payment details.

4.3 You are responsible for maintaining the confidentiality of your login credentials and for all activity under your Account.

4.4 We may request proof of identity and address at any time to comply with the UK Gambling Commission’s Know Your Customer (KYC) requirements.

4.5 Accounts found to contain false or misleading information may be suspended or closed with any winnings forfeited.

5. Deposits and Withdrawals

5.1 Deposits must be made using payment methods registered in your name.

5.2 Minimum and maximum deposit and withdrawal limits apply; please refer to the Banking section on the Site for details.

5.3 We do not charge fees on deposits or withdrawals; however, your payment provider may apply charges.

5.4 Withdrawals will, wherever possible, be made to the original payment method used for deposits.

5.5 All withdrawal requests are subject to verification checks and may require submission of identification documents.

5.6 We aim to process withdrawal requests promptly but accept no liability for delays caused by third-party payment providers.

6. Account Management

6.1 You are responsible for all activity on your Account.

6.2 You may update your personal details at any time, subject to verification.

6.3 Accounts may be suspended, restricted, or closed at our discretion if fraudulent activity, collusion, or breach of these Terms is suspected.

6.4 You may close your Account at any time by contacting Customer Support.

7. Inactive Accounts and Fees

7.1 Accounts with no login activity for six consecutive months will be classified as inactive.

7.2 Inactive Accounts may incur a monthly administrative fee deducted from the Account balance, after prior notification.

7.3 Accounts with zero balance may be closed after prolonged inactivity.

7.4 Dormant Accounts can be reactivated by contacting Customer Support and completing any necessary verification.

8. Responsible Gambling

8.1 We are committed to promoting responsible gambling and provide tools such as deposit limits, loss limits, session limits, and self-exclusion options.

8.2 If you believe you may have a gambling problem, please use these tools or contact our support team for assistance.

8.3 For additional support and advice, please visit BeGambleAware.org.

9. Prohibited Conduct

9.1 You must not engage in any fraudulent, collusive, or illegal activity including but not limited to:

  • Money laundering or financing of terrorism;
  • Use of bots, automated software, or any unfair gaming methods;
  • Manipulation or cheating of Games;
  • Maintaining multiple Accounts;
  • Using VPNs or proxies to circumvent geographic restrictions.

9.2 We reserve the right to suspend or close Accounts and withhold winnings if misconduct is suspected.

9.3 Sharing your Account or allowing others to gamble on your behalf is strictly prohibited.

10. Bonuses and Promotions

10.1 All bonuses and promotional offers are subject to specific terms and wagering requirements, which are available on the Promotions page.

10.2 Abuse of bonuses, including multi-accounting or collusion, will result in cancellation of bonuses and possible Account closure.

10.3 Promotions may be subject to expiry dates and game restrictions.

11. Fair Gaming and Technical Integrity

11.1 All Games are provided by licensed and certified software suppliers and use Random Number Generators (RNGs) to ensure fairness.

11.2 We reserve the right to void bets or winnings resulting from technical errors, malfunctions, or breaches of these Terms.

12. Limitation of Liability

12.1 We shall not be liable for any losses or damages arising from the use of our services, including but not limited to technical failures, interruptions, or errors.

12.2 Gambling involves risk and you play entirely at your own risk. Our maximum liability is limited to the amount of your last deposit.

12.3 We are not responsible for the content or security of external websites linked from our Site.

13. Privacy and Data Protection

13.1 Your personal data will be collected, stored, and processed in accordance with our Privacy Policy and applicable UK data protection laws.

13.2 We implement industry-standard security measures to protect your information.

14. Intellectual Property

14.1 All content, trademarks, logos, and materials on the Site are the intellectual property of StarzSpin or its licensors.

14.2 You may not copy, reproduce, modify, or distribute any content without prior written consent.

15. Complaints and Dispute Resolution

15.1 If you have a complaint, please contact our Customer Support team for resolution.

15.2 We aim to resolve complaints promptly and fairly.

15.3 If you remain dissatisfied, you may escalate your complaint to an independent Alternative Dispute Resolution (ADR) body or the UK Gambling Commission.

15.4 All complaints must be submitted in writing.

16. Changes to Terms

16.1 We reserve the right to update or amend these Terms at any time.

16.2 Significant changes will be communicated to you by email or notification on the Site.

16.3 Continued use of the Site after notification constitutes acceptance of the updated Terms.

16.4 You are responsible for reviewing these Terms periodically.

17. Contact Information

For questions, support, or to exercise your rights under these Terms, please contact us:

By registering and playing at StarzSpin, you confirm that you have read, understood, and agree to these Terms and Conditions.

For more information on responsible gambling and support services, please visit the UK Gambling Commission and BeGambleAware.org.